Updated February 2021
1. Who are we?
We are Astat AS (“we”, “our”, “us”) and operate under the name of Astat.
We’re committed to protecting and respecting your privacy. If you have any questions about your personal information please chat with us through the Astat app, or by emailing us at firstname.lastname@example.org or by writing to us at Astat AS, Nedre Vollgate 3, 0158 Oslo, Norge.
'You' refers to the business and people who are authorised to use the account. If more than one person is authorised to give instructions on the account, ‘you’ or ‘your’ can refer to any or all of those people.
If you give us personal data about other people (like directors, owners, business partners or employees), or you ask us to share their personal data with third parties, you confirm that you’ve been authorised by them to disclose information about them, and that they understand how we’ll use their personal data.
2. The information we hold about you
Information we hold about you and people connected to your business will often come from you directly (for example, when you apply to open an account).
That information will include:
Information submitted through our app or website
For example, when you sign up to the app and provide details such as your name, ID, selfie and address, or details we collect about how you use the app and website
There may be times when you give us ‘sensitive’ information, which includes things like your racial origin, political opinions, religious beliefs, trade union membership details or biometric data. We’ll only use this information in strict accordance with the law.
including any cards and accounts you use.
For example the mobile network you use, your IP address or operating system
and the settings on your phone.
Things you give us explicit permission to see, like your address book, photos, geolocation and data from your camera.
Information from any accounts that you share with us.
Read our cookie notice for more info on what cookies are and how we use them.
3. How we use your information
To provide our services. We use it to:
To meet our legal obligations. We use it to:
To exercise what’s known as our legitimate interests. This is when we use data for a reason which is in your and/or our interest, and which doesn't involve overriding your privacy rights.
We use it to:
With your permission. We use it to:
4. Who we share it with
We may share your personal information with:
We’ll also share it to comply with other laws; to enforce our Terms and Conditions or other agreements; or to protect the rights, property or safety of us, our customers or others.
5. How long we keep it
We keep your data as long as you’re using Astat, and for 6 years after that to comply with the data protection laws. In some circumstances, like cases of anti-money laundering or fraud, we may keep data longer if we need to and/or the law says we have to.
6. Your rights
You have a right to:
To do so, please contact us through the app or by emailing email@example.com.
7. Where we store your data
We might transfer and store the data we collect from you somewhere outside the European Economic Area (‘EEA’). People who work for us or our suppliers outside the EEA might also process your data.
We may share data with organisations and countries that:
8. How to make a complaint
If you have a complaint, please contact us through the app or by emailing firstname.lastname@example.org and we’ll do our best to fix the problem. If you’re still not happy, you can refer your complaint to the Forbrukerrådet. For more details you can visit their website at https://www.forbrukerradet.no.
9. Changes to this policy
We’ll post any changes we make to our privacy notice on this page and, if they’re significant changes we’ll let you know by email.