We are Astat AS (“we”, “our”, “us”) and operate under the name of Astat.We’re committed to protecting and respecting your privacy. If you have any questions about your personal information please chat with us through the Astat app, or by emailing us at hello@astat.app or by writing to us at Astat As, Kirkegata 8, 3016 Drammen, Norge.
'You' refers to the business and people who are authorised to use the account. If more than one person is authorised to give instructions on the account, ‘you’ or ‘your’ can refer to any or all of those people.
If you give us personal data about other people (like directors, owners, business partners or employees), or you ask us to share their personal data with third parties, you confirm that you’ve been authorised by them to disclose information about them, and that they understand how we’ll use their personal data.
To provide our services. We use it to:
-Track, analyse and improve the services we give you and other customers.
-Help us maintain the account.
To meet our legal obligations we use it to:
-Search your record at immigration and fraud prevention agencies.
-Prevent illegal activities like money laundering, tax evasion and fraud.
-Make responsible lending decisions, like offering you an arranged overdraft. We make our decisions automatically using technology. We'll tell you in the app once we've made this decision. You can opt out or ask for a manual review by email and via the app.
To exercise what's known as our legitimate interests. This is when we use data for a reason which is in your and/or our interest, and which doesn't involve overriding your privacy rights.
We use it to:
-Market products and services generally in the app.
-Search your record at credit reference agencies when you sign up(this is a 'soft search' and shouldn't impact your credit score.
With your permission, we use it to:
-Check your credit history if you apply for a credit product like an arranged overdraft(this is a 'hard search').
-Market and communicate our products and services and those of affiliated partners where we think these will be of interest to you by email. You can always unsubscribe from receiving these if you want to, by email and via the app.
We may share your personal information with:
-Anyone who works for us when they need it to do their job.
-Any organisation which supports any of our services you use, when they need it to offer those services.
That includes:
-Card producers and networks.
-Credit reference agencies(for information on how they use data, please read the Credit Reference Agency Information Notes.)
-Analytical, know your customers (KYC) and cyber security providers.
-Customer 'interface' providers (like the ones who manage our in-app chat service).
We keep your data as long as you’re using Astat, and for 6 years after that to comply with the data protection laws. In some circumstances, like cases of anti-money laundering or fraud, we may keep data longer if we need to and/or the law says we have to.
You have a right to:
Access the personal data we hold about you, or to get a copy of it.
Make us correct inaccurate data.
Ask us to delete, 'block' or suppress your data, though for legal reasons we might not always be able to do it.
Object to us using your data for direct marketing and in certain circumstances ‘legitimate interests’, research and statistical reasons.
Withdraw any consent you’ve previously given us.
To do so, please contact us through the app or by emailing hello@astat.app.
We might transfer and store the data we collect from you somewhere outside the European Economic Area (‘EEA’). People who work for us or our suppliers outside the EEA might also process your data.
We may share your data with organisations and countries that:
-The European Commission say have adequate data protection.
-We've agreed standard data protection clauses with.
If you have a complaint, please contact us through the app or by emailing hello@astat.app and we’ll do our best to fix the problem. If you’re still not happy, you can refer your complaint to the Forbrukerrådet. For more details you can visit their website at https://www.forbrukerradet.no.
We’ll post any changes we make to our privacy notice on this page and, if they’re significant changes we’ll let you know by email.